LESSON 3 · First Impressions That Last
The Contrast Principle
We remember the thing that does not match. Psychologists call this the von Restorff effect: an item that stands out from a uniform group gets recalled far more often than the items that blend in. In a room of similar voices, being slightly different is what makes you the one people file away.
Contrast is not about being loud or outrageous. When everyone answers "What do you do?" with a job title, a one-line reason you love the work lands differently. The goal is one well-placed surprise — a small, deliberate break from the default that the other person did not see coming.