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LESSON 5 · Lead Every Conversation

High-Leverage Moves

Four ways to command attention from any chair:

  • Strategic silence: speak less than everyone else, so each thing you do say carries weight
  • Build on others: "Adding to what Alex said..." shows you were listening and lifts the other person
  • Ask the hard question: the one everyone is thinking but nobody wants to say first
  • Summarize and synthesize: pull the loose threads together to show you see the whole picture

The thread connecting all four is the same: quality over quantity. One sharp contribution beats ten forgettable ones.