LESSON 1 · Speak to Actually Be Heard
The Packaging Fix
Even a strong idea fails when its value is buried under jargon and detail. Three moves fix that:
- Lead with the benefit to the listener, not the features. "This saves us hours every week" beats "I built a new automated workflow."
- Keep the core message to one sentence. If you cannot, you do not yet understand it well enough.
- Match your audience. Engineers want feasibility; executives want impact.