LESSON 5 · Career Small Talk
Building Cross-Cultural Fluency
Before interacting with a new culture, research 3 basic norms: greeting style, conversation taboos, and expectations around hierarchy. Then match the energy of your audience — if the room is calm, lower your volume slightly; if it is energized, bring matching intensity.

Each cross-cultural interaction builds fluency. With intentional practice you will handle diverse settings with growing confidence. Mastering cross-cultural communication comes down to cultural curiosity — observing, asking, and adapting.