Signs of Interest

Signs of interest: leaning forward, eye contact, open posture, nodding, note-taking, mirroring your gestures. These people are engaged. Acknowledge them but do not spend all your energy on the converted — use their positive energy to influence the uncertain.

Signs of resistance: crossed arms, leaning back, avoiding eye contact, side conversations, phones, furrowed brows. These do not necessarily mean hostility — they might be confusion or distraction. But your message is not landing with these individuals.