7 of 7

LESSON 6 · Storytelling That Captivates

Tell It So It Lands

When you sit across from a buyer, tell the customer story in three moves: open on the pain in their words, name the turning point, and land on one concrete result they can picture.

Collect stories on purpose. After every win, interview the customer and write down their before, their turning point, and their result. Sort the library by industry, problem, and outcome.