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LESSON 7 · Navigate Any Conflict

Prevention Playbook

The conflict prevention playbook has four structural elements:

  • Clear expectations — who is responsible for what, by when, to what standard
  • Feedback loops — safe, consistent spaces for concerns to be raised early
  • Escalation pathways — how unresolved issues move up without becoming attacks
  • Decision-making clarity — who has final say on contested calls

Each element removes a common source of friction. Clear expectations leave less to argue about, and feedback loops catch problems while they are still small.