LESSON 4 · The Feedback Playbook
Timing and Frequency
Praise loses power fast. Recognition that lands within a day still feels connected to the work; weeks later it feels like an afterthought. Written praise also travels farther: a two-line Slack compliment can become third-party evidence when someone forwards it later.

Aim for a positive baseline: more specific praise than correction over time. The exact ratio matters less than the pattern. People need to know you see their good work before they trust your hard feedback; then correction lands as help instead of attack.