Scripts That Work

Handling specific uncomfortable topics:

• Money conversations: use market data as a neutral anchor — "Based on benchmarks, the range is..." removes personal judgment
• Performance issues: focus on behavior and impact, never character — "the reports have errors" not "you are careless"
• Personal issues affecting work: express concern without diagnosing — "I have noticed a change and want to check in"
• Ending a relationship: be honest about the why, kind about the how, clear about what comes next

The common principle: separate the person from the behavior, lead with care, and always provide a path forward.